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what our clients say

Our clients are important to us. Your views dictate how we deliver our services. Our aim is to give you 100% satisfaction and provide the very highest degree of legal skill, experience and professionalism in all that we do for you.

Below are just a small sample of the typical comments we’ve received recently...

 

Mr & Mrs Bennallack –  St Austell

"As property investors we have used brains solicitors on many occasions having been recommended them by a local financial advisor some years ago.

In all of our dealings through brains solicitors we have found them to be courteous, polite and thoroughly professional as well as good humored when the occasion arises.

In particular I would like to single out Joanna Vincent and Michele for their continued support and guidance and pleasant good nature at all times often going the extra mile to ensure our complete understanding of , often  quite complex, issues that we face.

We can highly recommend without reservation the service and staff at brains and look forward to working with them on future projects." 


 

Mr D J James, St Austell

“I write on Beryl’s behalf to thank you for taking such professional care of her affairs over the last few years. I also add my personal thanks for all you did for her including the dignity of the funeral arrangements. Many thanks”

 

Mrs Frances Westaway, Par

“After losing our Mother in 2009 to the cruel and debilitating Alzheimer disease, we contacted Julie Evans at brains solicitors to ask, if in her opinion, the local PCT should have funded Mum’s care home fees.  Julie challenged the PCT, which is a complicated and time consuming process, and after a period of 16 months, we were finally given the news we had been waiting for – Mum’s care fees should have been funded by PCT as continuing care.  We were subsequently awarded a cheque refunding the care home fees for Mum’s care.  Although this will never bring Mum back, we feel that the PCT was brought to task.  I would like to thank brains for the sensitive and professional manner in which this case was handled.  Thank you.”

 

Mr Haydn J Webb, St Blazey

Recently, Mrs Julie Evans, a partner of brains solicitors, helped me to make a Will.  I was very impressed with the professional yet friendly way in which this job was done.  I started with a jumbled and somewhat confused idea of what I wanted.  This specialist solicitor had excellent communication skills that were shown through empathy and understanding and the ability to explain legal issues clearly.  This resulted in a Will that perfectly suited my need to provide fairly for my loved ones.  This gives me solace and a very good opinion of a solicitor’s value in such matters.

 

Mr Rodney Whiteman, Treverbyn

Many thanks for seeing us yesterday afternoon and for dealing with our LPA.  We are extremely grateful for your professional help and advice. We left your office feeling extremely thankful that we had discovered your firm.  We are most impressed by the manner in which our affairs have so far been handled and very much appreciate your help.

 

Mr Hamish Chirnside, Gloucestershire
I would just like to take this opportunity to thank you and your staff for the very professional, helpful and efficient service you have provided me with which has made my task in dealing with my late Aunt\'s estate much easier.